Research Seminar: Organizational Frictions to Automation, and Its Effects on Firms, Workers, and Labor Markets
Zoom (registration information below)- Academic Research Seminars
Speaker: Daniel P. Gross, Assistant Professor, Duke's Fuqua School of Business Abstract: AT&T was the largest U.S. firm for most of the 20th century. Telephone operators once comprised over 50% of its workforce, but in the late 1910s it initiated a decades-long process of automating telephone operation with mechanical call switching---a technology first invented in the […]